Skip to main content

💰 Profit & Loss Tracking

Track profitability across your business by sales category, device type, and more.

Understanding Profit & Loss

Profit and loss tracking shows:

  • Revenue from sales
  • Cost of goods sold
  • Gross profit
  • Profit by category

Revenue Tracking

Revenue Sources

SourceDescription
Repair LabourCharges for repair work
PartsParts sold in repairs
AccessoriesAccessory sales
Device SalesRefurbished/buyback devices
ServicesNon-repair services

Revenue by Category

See which categories generate the most revenue:

  • Phone repairs
  • Laptop repairs
  • Tablet repairs
  • Sales

Cost Tracking

Cost of Goods Sold (COGS)

Cost TypeDescription
Parts CostWhat you paid for parts
Device CostBuyback purchase prices
ConsumablesMaterials used

Recording Costs

Costs are tracked from:

  • Parts added to orders
  • Buyback purchase prices
  • Manual cost entries

Profit Calculations

Gross Profit

Revenue - Cost of Goods Sold = Gross Profit

Gross Margin %

(Gross Profit / Revenue) × 100 = Gross Margin %

By Category

See margin for each category:

  • Screen repairs: 60% margin
  • Battery replacements: 70% margin
  • Device sales: 30% margin

Viewing P&L Reports

  1. Go to ReportsProfit & Loss
  2. Select date range
  3. Choose grouping (category, location, etc.)
  4. View report

Report Sections

SectionContent
SummaryTotal revenue, costs, profit
By CategoryBreakdown by service type
By LocationPer-store profitability
By Device TypeProfit per device category
TrendsMonth-over-month changes

Profitability by Device Type

See which devices are most profitable:

Device TypeAvg RevenueAvg CostAvg ProfitMargin
iPhones£150£60£9060%
Android£100£45£5555%
Laptops£200£90£11055%

Profitability by Service

Compare service profitability:

  • Screen replacement
  • Battery replacement
  • Charging port repair
  • Water damage recovery

Buyback Profitability

Track buyback program performance:

  • Purchase costs
  • Refurbishment costs
  • Sale prices
  • Net profit per device

Setting Profit Targets

Configure margin targets:

  1. Go to SettingsTargets
  2. Set minimum margin goals
  3. Get alerts when below target
  4. Track achievement

Improving Profitability

Use P&L data to:

  • Identify low-margin services
  • Adjust pricing
  • Reduce costs
  • Focus on profitable work

Common Issues

IssueSolution
Low margin on partsReview supplier pricing
High labour, low revenueIncrease repair prices
Buyback lossesImprove valuation process
Category underperformingEvaluate if worth offering

Exporting P&L Reports

For accountant or analysis:

  1. Open the report
  2. Click Export
  3. Choose format (PDF, CSV, Excel)
  4. Download

Integrating with Accounting

Export data for your accounting software:

  • Transaction details
  • Category summaries
  • Monthly totals

Best Practices

✅ Do

  • Review profitability monthly
  • Track trends over time
  • Compare to industry benchmarks
  • Act on insights

❌ Don't

  • Ignore low-margin categories
  • Forget to include all costs
  • Make decisions on one month's data
  • Neglect buyback profitability

Next Steps