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🚀 Welcome to RepairMinder

RepairMinder is your complete repair shop management solution. From the moment a customer walks in with a broken device to the final collection, RepairMinder handles every step of the journey.

What is RepairMinder?​

RepairMinder is a cloud-based platform designed specifically for repair shops. Whether you're fixing phones, laptops, tablets, or any other devices, RepairMinder gives you the tools to:

  • Track every repair from enquiry to collection
  • Manage orders with multiple devices and payment tracking
  • Automate communications with customers via email
  • Generate reports for VAT, performance, and profitability
  • Run a buyback program for used devices
  • Let customers track their repairs through a dedicated portal

🎯 Core Features​

FeatureDescription
📬 Tickets & EnquiriesCapture leads, manage enquiries, and convert them to orders
📦 OrdersFull order lifecycle with payments, signatures, and status tracking
📱 DevicesTrack devices through diagnosis, repair, and quality check
⚡ WorkflowsAutomate follow-ups, review requests, and status updates
👥 ClientsMaintain customer records and group management
♻️ BuybackPurchase and track used devices for resale
📊 ReportsDashboard analytics, VAT reports, and P&L tracking
🌐 Customer PortalLet customers track their repair status online

🏁 Getting Started​

New to RepairMinder? Here's how to get up and running:

  1. Log in to your dashboard at dash.repairminder.com
  2. Set up your company - Add your business details and locations
  3. Add your team - Invite staff members with appropriate permissions
  4. Create your first order - Start tracking repairs!

📚 Documentation Overview​

This documentation covers everything you need to know about using RepairMinder:

💬 Need Help?​