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🔗 Public API Overview

RepairMinder provides a public API for integrating with external systems. This overview covers common use cases and how to get started.

What is the Public API?​

The API allows external systems to:

  • Create orders automatically
  • Add enquiries/leads
  • Add devices to orders
  • Look up order status

Getting Started​

API Keys​

To use the API, you need an API key:

  1. Go to Settings → API Keys
  2. Click Create API Key
  3. Give it a name (e.g., "Website Integration")
  4. Copy the key (it won't be shown again)
  5. Store securely

Authentication​

Include your API key in request headers:

Authorization: Bearer your-api-key-here

Base URL​

https://api.repairminder.com/api/public/

Common Use Cases​

1. Automatically Add Orders​

Use case: Your website or booking system creates repair orders automatically.

Endpoint: POST /api/public/orders

Example:

{
  "customer_name": "John Smith",
  "customer_email": "[email protected]",
  "customer_phone": "07700900123",
  "location_id": "loc_abc123",
  "notes": "Screen replacement needed"
}

Response:

{
  "success": true,
  "order_id": "ord_xyz789",
  "reference": "RM-10042"
}

2. Create Enquiries/Leads​

Use case: Capture leads from external sources (website, advertising, etc.)

Endpoint: POST /api/public/enquiries

Example:

{
  "customer_name": "Jane Doe",
  "customer_email": "[email protected]",
  "customer_phone": "07700900456",
  "message": "How much to fix a cracked iPhone 15 screen?",
  "source": "Google Ads"
}

3. Add Devices to Orders​

Use case: Add device details after order creation.

Endpoint: POST /api/public/orders/{order_id}/devices

Example:

{
  "brand": "Apple",
  "model": "iPhone 15 Pro",
  "serial": "ABC123XYZ",
  "fault": "Cracked screen"
}

4. Look Up Order Status​

Use case: Check order status from external system.

Endpoint: GET /api/public/orders/{order_id}

Response:

{
  "order_id": "ord_xyz789",
  "reference": "RM-10042",
  "status": "in_progress",
  "customer_name": "John Smith",
  "created_at": "2025-12-24T10:30:00Z"
}

API Documentation​

Full API documentation is available in your RepairMinder dashboard:

  1. Go to Settings → API Keys
  2. Click View API Documentation
  3. Browse available endpoints
  4. See request/response examples

Rate Limits​

To ensure fair usage:

  • 100 requests per minute per API key
  • Exceeded limits return 429 status

Error Handling​

API errors return JSON with details:

{
  "success": false,
  "error": "validation_error",
  "message": "customer_email is required",
  "field": "customer_email"
}

Common Error Codes​

CodeMeaning
400Bad request (check your data)
401Invalid or missing API key
404Resource not found
429Rate limit exceeded
500Server error (contact support)

Webhooks (Outgoing)​

RepairMinder can also send data to your systems:

  • Order status changes
  • New enquiries
  • Payment received

Configure webhooks in Settings → Integrations.

Security​

Keep Keys Secure​

  • Never expose API keys in client-side code
  • Use environment variables
  • Rotate keys if compromised

IP Restrictions​

Optionally restrict API access by IP:

  1. Edit the API key
  2. Add allowed IP addresses
  3. Requests from other IPs are rejected

Testing​

Use test mode for development:

  1. Create a test API key
  2. Prefix requests with /test/
  3. Data is isolated from production

Support​

For API integration support:

  • Check the full documentation in Settings
  • Contact support with your integration details
  • Include request/response examples when reporting issues

Next Steps​