💵 Device Valuation

Accurately value devices to offer fair prices while maintaining healthy margins.

Valuation Process

When a customer wants to sell a device:

1. Identify - What device is it?
2. Assess - What condition is it in?
3. Price - What's the market value?
4. Offer - Calculate your purchase price

Device Identification

Get accurate device details:

• Brand and model
• Storage capacity
• Colour
• Serial/IMEI

IMEI Check

For phones, check the IMEI:

• Verify it's not blacklisted
• Confirm Find My status
• Check carrier lock

Condition Assessment

Use consistent grading:

Grade	Condition	Typical Adjustment
A	Like new, flawless	90-100% of base
B	Good, minor wear	70-85% of base
C	Fair, visible wear	50-65% of base
D	Poor, significant damage	20-40% of base

What to Check

Component	Check For
Screen	Cracks, scratches, dead pixels
Body	Dents, chips, scuffs
Battery	Health percentage
Buttons	All functioning
Cameras	Working, not scratched
Ports	Charging, headphone jack

Market Price Lookup

Integrated Valuation

RepairMinder can integrate with valuation services to:

• Get current market prices
• See trends
• Compare to competitors

Manual Lookup

Check prices on:

• eBay sold listings
• Trade-in comparison sites
• Wholesale buyer prices

Calculating Purchase Price

Market Value × Condition Adjustment × Your Margin = Purchase Price

Example:

• iPhone 14 market value: £400
• Condition: B (80%)
• Your margin: 30%
• Purchase price: £400 × 0.80 × 0.70 = £224

Making an Offer

When offering a price:

1. Explain the valuation process
2. Show what affects the price
3. Be transparent about condition deductions
4. Give a clear final offer

Handling Negotiations

• Set minimum margins you'll accept
• Know your break-even points
• Don't feel pressured to overpay
• Walk away if it doesn't work

Recording the Valuation

When you've valued a device:

1. Create a buyback order or enquiry
2. Add device with full details
3. Record condition grade
4. Note any issues found
5. Enter purchase price

Valuation History

View past valuations:

• What prices you've offered
• What was accepted/declined
• Average purchase prices
• Margin analysis

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Best Practices

✅ Do

• Use consistent grading criteria
• Document all issues found
• Take photos of condition
• Keep valuation records

❌ Don't

• Guess on pricing
• Skip condition checks
• Overpay for poor condition
• Forget to check blacklist

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Next Steps

• Inventory - Managing purchased devices
• Overview - Buyback basics